A digital toolbox for future workplace transformation
As employees demand more from their workplace and the overall performance of building portfolios, how can corporate real estate managers respond? A new report by Locatee and Memoori identifies the key digital tools to support change
In the new world of work, the workplace is becoming more significant, not less, as employees look to the office as a symbol of organisational culture and purpose. This means that the responsibilities of the Corporate Real Estate Manager (CREM) are more pivotal than ever to create workplace environments where people want to be.
As the dial shifts towards a more employee-centric approach, the CREM’s role is not only to manage the physical building but also the experience of the occupants. From health and wellbeing to the provision of spaces, the role of the CREM has expanded – and a new set of digital tools is required.
A new report from Locatee and Memoori, entitled ‘The Workplace Leader’s Handbook of Digital Tools of Tomorrow’, includes a guide to the metrics and software tools available for data-driven workplace management in corporate real estate. As part of the research, the report includes insights from key corporate real estate professionals from the pharmaceutical, insurance and telecommunication sectors.
Journey to digital transformation
The office is continuing to evolve with utilisation, health, wellness and functionality at its core and many organisations are looking to data and smart technologies to provide the best possible employee experience. As a result, companies are mapping out new digital workplace strategies to improve the future office.
Although the process of digital transformation will be different for every organisation, there are certain tools and approaches which can be used to guide the digital journey. The report suggests five key stages to implement a digital transformation in every business.
Stage one is about setting clear objectives; stage two involves assessing the current state within the building portfolio before investing in new digital tools; stage three outlines a roadmap for execution; stage four looks at implementation in stages and with milestones; and, finally, stage five is working to continuously improve the digital workplace.
Understanding the portfolio
Digital transformation starts with a profound understanding of the entire real estate portfolio. From its utilisation to the preferences and habits of the occupants who use it, CREMs need to understand and make decisions based on the metrics yielded from the office. The transition to human-centric workplaces has forced attention on a revised set of real estate needs; this means that decisions about need to be closely aligned with the organisation’s mission and narrative. These types of decisions need to be made quickly and accurately, and with the type of precision that only real-time data can provide.
The report highlights the key digital tools and maps individual metrics against various different software so that CREMs can identify which solutions work best with their digital strategy. Several metrics are identified for real estate management from human-centric to building operations and entire portfolio management. The purpose of the report is to provide a handbook for CREMs to land on the right side of the disruption currently shaping the future world of work.
Read the full report here.