The leading outsourced communications provider
Moneypenny supports businesses globally with their switchboard, live chat management, and much more.
- UK and US offices
- 21,000 clients worldwide
- 1,000 strong team
- 20 million calls and chats answered annually
Find out more: moneypenny.com
What makes Moneypenny different?
Our award-winning culture ensures our own employees give your clients the world-class customer service you desire; every interaction and new enquiry is captured and expertly handled.
Exceptional businesses, including Magic Circle law firms and 8 of the Top 20 accounting firms, outsource their switchboard to Moneypenny.
We provide you with your own Moneypenny Receptionist, who works in a small team, to answer calls exactly as if based in your office. Your Moneypenny Receptionist and team gets to know your business well, so callers never need to know they’re speaking to Moneypenny.
Their can-do attitude and attention to detail delivers outstanding service to your clients and staff, and significant cost savings to you.
Our switchboard support is on-hand whenever you need it – either 24/7, or on an overflow basis to answer the calls your internal team can’t get to.
Managed Live Chat
Moneypenny’s managed Live Chat service opens up an instant line of communication with your business and your website visitors.
Live Chat turns your website experience into a tailored, personable user journey for clients. It helps improve acquisition and retention overnight by helping browsers understand what you offer, in real time.
Available either some or all of the time, our Live Chat team are on hand to respond to questions your browsers may have about your services, or capture their details as a new enquiry.
Try Moneypenny’s Switchboard or Live Chat service for free.
UK – 0333 202 1005 / [email protected]
US – 866.202.0005 / [email protected]