Technology

Liquid assets: smart systems for simpler and more agile work

The new WORKTECH Guide to Resource Management lifts the lid on the room and space booking technologies that are set to shape the new world as the office assumes a new purpose

WORKTECH Academy has launched the latest in its series of WORKTECH Guides on different areas of the smart workplace. The WORKTECH Guide to Resource Management takes an in-depth look at the range of room and desk booking technologies now available. It describes key solutions and vendors active in the field, providing an insight into the technologies that will increasingly shape the new world of work.

Publication of the WORKTECH Guide to Resource Management coincided with a half-day virtual symposium and innovations exhibition on 10 February 2021 that explored the subject from several angles.

Opening the symposium, Michael Przytula, Managing Director of Intelligent and Digital Workplaces at Accenture, outlined the five main pitfalls that companies need to avoid when implementing space reservations: tech that doesn’t meet user needs, ghost reservations; room or space camping; occupancy mismatch; and making your people jump through hoops. Przytula called for unintrusive, liquid and intuitive technologies that would make multi-location working life easier, simpler and more agile, reducing friction and complexity.

‘Calling for unintrusive, liquid and intuitive technologies to make work easier…’

Subsequent panel discussions and case studies at the symposium reinforced this message. Explaining how her US accountancy firm used smart systems by Agilquest as part of its return-to-office strategy, Meghan Notle of CohnReznick LLP commented that staff will no longer belong to a single office building, but belong to the firm as a whole. Norwegian research council NORCE, meanwhile, reduced its resource management solutions from 21 to a single platform in collaboration with Sony.

Bionic workplace

The Resource Management virtual symposium concluded with a presentation by Kristi Woolsey, who heads the smart environments practice at consultants Digital BCG. This set out a vision for a fully intelligent and fully sentient ‘bionic workplace’ of the future in which smart systems create more consistent experiences across the new landscape of work.

The WORKTECH Guide to Visitor Management was also published at the event as part of a series which saw WORKTECH Guides on workplace apps and utilisation technology launched last autumn. The WORKPLACE Guide to Workplace Innovation will be published in March.

The WORKTECH Guide to Resource Management can be purchased here. Corporate Members of WORKTECH Academy will receive all five WORKTECH Guides in the current series free of charge – learn about Corporate Membership of the Academy here.

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