Signal file: what this week’s headlines reveal about evolving roles, reputations and resources
This week’s signals trace a shift in how we define value at work – from the perception of AI users to the convergence of HR and tech, and the circularity baked into design
Staying ahead in the rapidly evolving world of work means tuning in to the signals shaping the future workplace. In this weekly column, we highlight the latest news on our radar and its implications on business.
This week, the transformation of work gets more nuanced – and more visible. As AI tools become more agentic, they’re not just changing how we work, but how we’re perceived. Meanwhile, Moderna’s merging of HR and IT functions signals a new kind of leadership spine for digital organisations. And as circular design enters the office, sustainability becomes less of a brand add-on and more of a systems default. These shifts remind us that future-ready workplaces are shaped by values, visibility and structure.
Agentic AI is reshaping roles
New research from Salesforce shows that 77% of workers say AI is changing how they work, with many now expected to act as decision-makers, not just task-doers. The shift to Agentic AI is empowering teams but also increasing pressure, especially as roles become more autonomous, strategic and self-directed.
In action: Support employees in evolving roles by building AI fluency and decision-making confidence. Empowerment without guidance risks burnout.
AI users face social bias at work
A new study from Duke University finds that workers who use AI tools are often perceived as lazier, less competent and less independent than those who receive help from human colleagues or no assistance at all. The findings point to a growing perception gap where AI adoption may boost efficiency but subtly erode social credibility.
In action: Address AI bias in workplace culture. Set clear guidelines around how to use smart tools and reward outcomes.
Moderna’s AI strategy puts HR and IT on the same team
Biotech company Moderna has folded IT and HR into a single leadership role under its Chief People and Digital Technology Officer, following the creation of 3,000 internal GPTs to automate routine tasks. The move signals a new model where employee data, AI tools and experience design converge on one strategic spine.
In action: Empower HR as a digital driver. When people and platforms are integrated, HR leaders can shape smarter, faster and more human-centred transformation.
Loope launches circular furniture with built-in take-back
New furniture brand Loope, created by designer Tomek Rygalik, uses recycled plastic to produce modular pieces that can be returned and reprocessed into new items at no extra cost. The initiative embeds circularity into the business model from the start, turning product ownership into a long-term material relationship.
In action: Rethink office procurement as a regenerative system, not a one-time purchase. Circular products offer both flexibility and impact.
