Milan

Milan marks a moment: lessons from the BCO annual conference

From bold new leadership to candid reflections on brand and experience, the BCO’s Milan conference showed that the workplace is ready for its next big chapter

Culture

Signal file: what this week’s headlines reveal about soft power and silent tracking

Gabriela Białkowska

Technology

Benchmarking flexibility: how smart lockers can measure workplace agility

Academy Reporting

Design

What the world’s oldest org chart tells us about company hierarchy

Jeremy Myerson