Moneypenny HQ: a people-focused approach to design

Leading outsourced communications service Moneypenny created an award-winning flagship headquarters in the UK with the sole aim to make their workforce happy

Moneypenny is a world leading outsourced reception and customer support service for businesses of all shapes and sizes, from one man bands to Magic Circle law firms and large financial corporations. The company started its journey to workplace transformation in 2016 when it set out to answer the question: ‘how can we make our staff happy?’

Since then it has created a £15 million flagship headquarters which is centred around creating a workplace where people want to be. As employers try to entice people back to the office after Covid-19, they will need to focus on experience and culture within the workplace.

Moneypenny provides a leading case study for organisations looking to create spaces which inspire their employees and are where employees choose to be.

Joanna Swash, CEO of Moneypenny said: ‘There are countless studies which have proven that staff are more productive when they enjoy coming to work – but what are companies doing to make this a reality? For us, the building is more than just bricks and mortar. It’s a manifestation of our ethos, of our culture and of our aspirations.’

Read the full case study here.

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