HR

Signal File: workplace systems at odds with work

From fragile trust in AI customer service to managers lacking workforce data and employees experiencing AI burnout, this week’s signals highlight the growing gap between organisational systems and work 

Signal file: what this week’s headlines reveal about evolving roles, reputations and resources

This week’s signals trace a shift in how we define value at work – from the perception of AI users to the convergence of HR and tech, and the circularity baked into design