collaboration

Six customer-benefits of live chat after a year that changed everything

2020 was the year that changed everything – including how many of us chose to converse with businesses and brands and what we expect from them in return. Moneypenny share six benefits of staying connected in real time

Turning to tech: managing a safe return to work

Getting employees back to work in the office is possible, but complex. This article from Condeco investigates how organisations can safely return to the office, with technology at the heart of the strategic plan

Meal for one: how the pandemic has changed how we consume food

From a cohesive social experience to an individual activity, how has the pandemic changed our view on how and where we eat? And how can the industry respond?

Death of dull: Toronto 2019 tracks the big changes ahead

The Canadian workplace has a reputation for caution on major workplace shifts, but an action-packed WORKTECH Toronto 2019 conference suggested an eye firmly on the future

Six ways to cut ties with structured work

People want more flexibility at work, but how can we cut the ties to that bind us to traditional work structures in the office?

water cooler

Workplace refresh: five reasons to bring back the water cooler

We all remember that ‘water cooler’ moment – now there are good reasons to revive the hydration station in the office

BVN

The power of community: expanding beyond the office walls

How is community-building influencing engagement in the workplace? James Grose and Susanne Mayer of architects BVN discuss their latest projects demonstrating the impact of reaching out to the wider community

kerstin sailer

Sight lines: how seat preference impacts workplace connectivity

Kerstin Sailer, architect and academic at London’s Bartlett School of Architecture, describes new research which links visibility in the workplace with intrinsic human wellbeing