Going global: how to manage international business expansion in a post-Covid era
From cultural cohesion to supercharging people with the right technology, Moneypenny’s CEO Joanna Swash explains the challenges and opportunities for growing an SME business overseas
Work, undisrupted: the tech integrations transforming communication
As the world continues to pivot to online platforms as a primary source for communicating, Moneypenny has announced a world-first Microsoft Teams integration which promises to reduce disruption to workplace communication
Survey: how are operational changes affecting the role of facilities management?
From unpredictable office utilisation to significant shifts in business operations, a new survey asks the facilities management world how they are responding to rapid changes
Addressing the challenge and importance of a 24/7 switchboard
Throughout the pandemic people have come to expect 24/7 responses from businesses, a new report by Moneypenny looks at the challenges and opportunities to meet this new demand
Keeping the magic of Front of House alive in a tech-enabled world
As we progress into a post-pandemic workplace, a new report by Moneypenny has revealed that the role of Front of House is changing as organisations need to leave a more lasting impression on their clients
How reducing interruptions can help tackle workplace burnout
From streamlining virtual platforms to effective time management, Moneypenny look at the potential ways to reduce interruptions in the workplace to improve overall employee wellbeing
How accountants can effectively respond to new priorities
Strengthening client service is the biggest priority for accountancy firms in 2021, despite plans to also reduce head count, according to a recent report.
The power of listening
From passive hearing to active listening, Moneypenny looks at the benefits behind really hearing customer needs
