Finance
Signal File: workplace systems at odds with work
From fragile trust in AI customer service to managers lacking workforce data and employees experiencing AI burnout, this week’s signals highlight the growing gap between organisational systems and work
Breaking the banking box: how financial workplace is busting boundaries
From AI-powered office planning to hospitality-driven employee experience, the Future Financial Workplace event in New York highlighted where the banking industry is heading next
Why it’s time for leaders to future-proof the financial workplace
Financial service firms are being pulled in multiple directions as they try to establish a new working model. But as WORKTECH conferences in New York and London suggest, there is ample opportunity to innovate
